Manager Information Services – R&D

Manager Information Services – R&D

Manager Information Services – R&D



Project related activities:

  • Ensure that corporate project methodology, tools and best practices are applied for all projects under your scope;
  • Ensure that relevant governance bodies are in place for each project;
  • Supervise project planning, monitor project plans and resources;
  • Liaise with Infrastructure, Operations & Services to ensure integration of infrastructure and applications layers;
  • Ensure project closure with handover to people in charge of maintenance and operations;

Maintenance and support activities:


  • Establish business partnership with user representatives to align our service level and activities with business expectations;
  • Lead the Support and Continuous Improvement activities (incidents, service requests & change requests) in his/her domain of responsibility in accordance with the rules defined by IT Governance department & appropriate QMS;
  • Set up and lead Change Advisory Boards (CABs) for major applications / domains to manage business requests;
  • Build relation with Technical teams in charge of maintaining/supervising the platforms;
  • Monitor maintenance and support activities and publish KPIs;
  • Act as Change Expert and Change Manager according to the definition in the change management SOP;
  • Supervise the life cycle of applications within the Business Unit portfolio and ensures the rationalization of the existing platform;

People responsibilities:

Regular one to one meetings, perform annual appraisal reviews, set up clear mission for consultants and track progress.


Budget and Procurement:

Ensure budget construction for the team, comply with purchasing policies and ensure Cost tracking versus budget.


Education and qualifications:

  • University Degree, Master level in IT or equivalent;
  • Minimum 10 Years in IT organization with experience working for life sciences companies;
  • Experience of managing / supervising several project managers;
  • Experience in consulting management or in internal resources management in the area of applications delivery. Extensive management experience within health science R&D (ELN, CTMS, eTMF, Chromatography, Data Management….);

Technical Competencies:

  • Demonstrated ability to apply robust IT solutions in complex international Life-Sciences organizations;
  • Ability to act as a trusted business partner by building long-term relationships;
  • Ability to work in a matrix, geographically dispersed organization;
  •  Demonstrated project management skills;
  • Strong verbal and written communication skills;
  • Strong relationship management and problem solving skills;
  • Self-reliant/self-motivated and must work well in a dynamic team environment;
  • Demonstrated impact, influence and leadership capabilities;
  • Strong interpersonal skills and communication skills;

Fluent in English, French a plus;

Nabil Belaidi

Recruitment and Selection of both Permanent and Contract Information Technology and Business professionals across all sectors in Switzerland. Skills recruited for include (but are not limited to) the following: • Programme/Project Management • IT Infrastructure • Change Management • Desktop/Application/Network Support • Software Development, .Net, Java and PHP developers • Web Designers • Infrastructure Support - 1st -3rd line support through to Windows and UNIX specialists (Redhat, Solaris etc) • Business Analysts and Project Managers • Testers • IT Security • SQL and Oracle DBA’s and Developers • Business Intelligence. • Network specialists (Cisco) • Data Centre engineers Sectors ; Banks, Pharmaceutical, Services companies